828 Voice And Video Solutions

Hosted VoIP Solutions

Scalable and cost-effective VoIP systems that grow with your business, ensuring seamless communication across all devices.

Unified Communications as a Service (UCaaS)

Integrate voice, video, messaging, and collaboration tools into one cohesive platform for enhanced team productivity.

SIP Trunking

Reliable and secure SIP trunking services to connect your traditional phone systems to modern VoIP technologies.

Contact Center Solutions

Empower your customer service team with advanced voice systems, call analytics, and AI-powered tools to deliver exceptional support.

PBX System Management

End-to-end management of on-premise and cloud-based PBX systems to ensure uninterrupted communication.

Call Recording & Analytics

Capture and analyze voice communications to improve customer service, compliance, and overall business insights.

International Calling Solutions

Simplify global communications with affordable, high-quality international calling services tailored to your business needs.

VoIP Security Services

Protect your voice networks with advanced security protocols to safeguard sensitive data and prevent unauthorized access.

Disaster Recovery & Redundancy

Ensure business continuity with robust backup systems and failover options to keep your communications running smoothly.

Frequently Asked Questions.

What types of voice and video solutions does 828 offer?

We provide business-grade VoIP phone systems, video conferencing platforms, call centre solutions, and integrated communication tools tailored to your needs.

Do you offer cloud-based or on-premise systems?

We specialise in cloud-based communication solutions for flexibility and scalability, but can also provide hybrid or on-premise options if required.

Can we keep our existing phone numbers?

Yes we offer number porting so you can retain your existing phone numbers when moving to our services.

Do you provide hardware like headsets, webcams, and conference phones?

Absolutely we can supply and configure the hardware you need for optimal communication experiences.

Do you offer training and support for our staff?

We provide onboarding, user training, and ongoing technical support to make sure your team is confident and productive.

Can your solutions integrate with Microsoft Teams or Zoom?

Yes our voice and video systems seamlessly integrate with popular platforms like Microsoft Teams, Zoom, and other collaboration tools.

How reliable are your voice and video services?

Our solutions are built on robust, enterprise-grade networks with uptime guarantees and redundancy to ensure consistent performance.

What types of businesses do you work with?What internet speed is required for high-quality calls and video?

We’ll assess your network and recommend bandwidth to ensure crystal-clear voice calls and smooth HD video conferencing.

Is there a mobile app or remote access option?

Yes our solutions include mobile and desktop apps so your team can communicate from anywhere.

How secure are your voice and video communications?

We use encryption, secure connections, and advanced security protocols to keep your conversations private and protected.

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