About 828 Managed IT Services
Frequently Asked Questions.
What are Managed IT Services?
Managed IT Services mean outsourcing your IT management and support to experts like 828, so your systems run smoothly while you focus on your business.
Do you offer 24/7 IT support?
Yes our team is available around the clock to resolve urgent issues and minimise downtime.
Can you work with our existing IT team?
Absolutely. We can complement your in-house staff, handle specific projects, or provide full-service support depending on your needs.
How do you ensure our data is secure?
We implement best-practice security protocols, backup solutions, and compliance standards to protect your sensitive information.
Can you help with cloud migration and support?
Yes we provide full cloud services, including migration, optimisation, and ongoing management for platforms like Microsoft 365 and Azure.
Why should my business choose 828 for IT management?
We provide proactive monitoring, fast response times, tailored solutions, and over a decade of industry expertise to keep your technology reliable and secure.
How do Managed IT Services save my business money?
By preventing issues before they happen, reducing downtime, and offering predictable monthly costs instead of unpredictable repair bills.
What types of businesses do you work with?
We support small to large businesses across industries such as professional services, retail, healthcare, construction, and more.
Will switching to 828’s Managed IT Services disrupt our operations?
Our onboarding process is designed to be seamless, with minimal to no disruption to your day-to-day work.
What’s included in your Managed IT Services package?
Our packages typically include 24/7 monitoring, helpdesk support, patch management, cybersecurity, backups, and regular IT strategy reviews.