Your Trusted IT Partner for Reliable, Scalable, and Secure IT Support Services

Proactive IT Monitoring & Maintenance

Around-the-clock monitoring of your systems to ensure uptime, detect issues before they impact your business, and optimize performance. Our proactive management approach minimizes downtime and maximizes productivity.

Cybersecurity Solutions

Protect your business from cyber threats with advanced firewall protection, endpoint security, threat detection, and ongoing security audits. We prioritize safeguarding your sensitive data and compliance needs.

Cloud Solutions & Management

Transition your business to the cloud seamlessly with our tailored cloud services, including migration, hosting, and ongoing management. We support popular platforms like Microsoft Azure, AWS, and Google Workspace.

Backup & Disaster Recovery

Never lose critical data with our comprehensive backup and recovery solutions. We ensure your business is resilient against unexpected events like data breaches, hardware failures, or natural disasters.

Helpdesk Support (24/7)

Access friendly and responsive support whenever you need it. From troubleshooting to software issues, our certified technicians are available 24/7 to resolve your IT concerns efficiently.

Network Infrastructure Management

Optimize and maintain your IT infrastructure with our network solutions, including router/switch management, performance optimization, and secure VPN setup for remote teams.

IT Consulting & Strategy

Align your IT with your business goals. Our expert consultants provide strategic advice, planning, and execution for IT upgrades, system integrations, and technology roadmaps.

Hardware & Software Procurement

Simplify the procurement process with our trusted vendor partnerships. From purchasing the latest technology to ensuring compatibility with your systems, we handle it all.

Compliance Support (HIPAA, GDPR, PCI DSS)

Stay compliant with industry regulations and standards. We provide compliance assessments, reporting, and solutions tailored to your industry-specific needs.

Frequently Asked Questions.

What IT support services does 828 offer?

We provide comprehensive support including troubleshooting, system maintenance, cybersecurity protection, cloud services, and ongoing IT consultancy tailored to your business.

How quickly can you respond to an IT issue?

Our standard response times vary depending on the service plan you choose. Many issues are addressed within minutes through our remote helpdesk.

Do you provide 24/7 IT support?

Yes, we can offer round-the-clock monitoring and support to ensure your systems are always up and running.

Can you help us move to the cloud?

Yes. We assist with planning, migration, and management for cloud platforms such as Microsoft 365, Azure, and other solutions.

Do you offer fixed-price IT support plans?

Yes. We provide predictable monthly pricing options to help you budget and avoid unexpected IT costs.

Do you offer remote as well as onsite IT support?

Yes. We resolve most issues remotely for speed and convenience, but our technicians can also visit your workplace for more complex problems.

Can you support both Windows and Mac systems?

Absolutely. We have expertise across Windows, macOS, and a wide range of devices, applications, and networks.

How do you ensure the security of my systems?

We use industry-leading cybersecurity tools, proactive threat monitoring, and best-practice policies to protect your business from online threats.

What industries do you specialise in?

We work with a wide range of industries including professional services, retail, manufacturing, and non-profits.

Can you work alongside our in-house IT team?

Definitely. We can complement your existing team by handling overflow work, providing specialist expertise, or offering after-hours coverage.

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