Frequently Asked Questions
What services does 828 offer as a Managed Service Provider?
At 828, we offer a full range of IT services including proactive monitoring, remote support, cybersecurity, cloud solutions (like Microsoft 365), backup and disaster recovery, and network management for businesses of all sizes.
Is 828 available 24/7 in case of IT emergencies?
Yes. Our support team offers 24/7 monitoring and emergency assistance to ensure critical systems stay online and secure, even outside standard business hours.
How does 828 keep my business data secure?
We use advanced cybersecurity tools, including endpoint protection, firewalls, email filtering, and cloud backup. We also offer security awareness training and compliance support to keep your data and systems protected.
How does 828 support businesses with limited in-house IT resources?
We act as your outsourced IT department—handling everything from day-to-day tech support to strategic IT planning so your team can focus on running the business without worrying about technology issues.
What industries does 828 specialize in?
While we work with a wide range of clients, we have deep experience supporting industries like professional services, healthcare, construction, retail, and non-profits providing tailored solutions that meet industry-specific requirements.
Can 828 help with migrating to Microsoft 365 or the cloud?
Absolutely. We specialize in seamless cloud migrations, including Microsoft 365 onboarding, data migration, and ongoing support ensuring minimal disruption and maximum benefit for your business.
