Welcome to the 828 Frequently Asked Questions page your go-to resource for clear, straightforward answers about our Managed IT Services, cybersecurity solutions, cloud support, and business technology consulting. Whether you’re exploring how 828 can protect your business, streamline operations, or boost productivity, you’ll find practical information here to help you make informed decisions.

What services does 828 offer as an MSP?

828 provides IT support, cybersecurity, cloud services, VoIP, backup solutions, and managed Microsoft 365 tailored to your business needs.

Can 828 support remote and hybrid teams?

Absolutely. We offer cloud services, secure VPNs, remote monitoring, and collaboration tools to keep your hybrid team connected and productive.

Is 828 available for after-hours support?

Yes, we offer after-hours and emergency support options, ensuring your systems are protected and issues are resolved quickly anytime.

What makes 828 different from other MSPs?

Our personalised support, proactive approach, strong vendor partnerships, and local NZ expertise set us apart in delivering real business outcomes.

How does 828 ensure minimal downtime?

Our proactive monitoring, patch management, and quick-response support keep your systems running smoothly with minimal downtime or disruption.

How does 828 handle cybersecurity threats?

We use advanced tools like firewalls, antivirus, and real-time monitoring to detect, prevent, and respond to cyber threats before they cause harm.

What industries does 828 work with?

828 supports a wide range of industries including healthcare, legal, construction, finance, retail, and education with scalable IT solutions.

How does 828 manage data backups?

We use secure, automated cloud backup systems with regular testing to ensure your data is safe, recoverable, and compliant with regulations.

Can 828 help us move to Microsoft 365?

Yes! We handle the entire Microsoft 365 migration, setup, support, security, and training making your transition smooth and stress-free.

Do I need a contract to work with 828?

We offer flexible plans both contract and no-contract options so you can get expert IT support that matches your business model and budget.

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Call us today at 0800 454 868

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