Great benefits from 828

We take the pain out of your IT, so you focus on your business

828 Managed IT

828 Core Care

  • 828 Core Care Includes:

  • Unlimited Remote Support

  • Access to our Helpdesk (Business Hours)

  • Microsoft 365 Business Standard:

  • Microsoft Office Apps
    Word, Excel, Powerpoint, Outlook etc.

  • Business Class email
    @yourdoamin hosted via Cloud Exchange
    50GB mailbox per user

  • 1TB OneDrive Storage per user
    Online document storage & sharing
    Accessible from almost any device*

  • Access to Microsoft Sharepoint
    1TB + 10GB storage per user**

  • Access to Microsoft Teams

  • 828 Nexus:

  • SentinelOne Endpoint Antivirus (EDR)

  • Ransomware Detection

  • Spam Email Filtering

828 Managed IT

828 Pro Care

  • 828 Core Care,Plus:

  • Unlimited On-Site support

  • After hours Helpdesk support (24/7)

  • Unlimited Workstation Builds ***

  • Annual inventory management

  • Vendor/Procurement management

  • Technology Risk Register

  • Annual Technology Review

  • Technology Documentation

  • Microsoft 365 Business Premium:

  • Advanced threat defence

  • Advanced data protection

  • Monthly 365 Backups

  • PC & Mobile Device Management

828 Managed IT

828 Vision

  • 828 Pro Care,Plus:

  • Access our Virtual CIO

  • Strategic Planning

  • Technology Roadmap Design

  • IT Budget Development & Management

  • IT Policy Development

  • Bi-Annual inventory management

  • Quarterly Technology Review

  • End User training

* Devices require internet connections to syncronise & provide access to files stored in OneDrive
** Additional storage available @ $1 per GB
*** Excludes Hardware

About 828 Managed IT Services

Proactive IT Monitoring & Maintenance

Round-the-clock monitoring to identify and resolve issues before they impact your business. Routine system updates and health checks to maintain peak performance.

Comprehensive Cybersecurity Solutions

Protect your organization from cyber threats with advanced firewalls, endpoint protection, and real-time threat detection. Regular vulnerability assessments and compliance audits.

Cloud Solutions & Management

Seamless migration, management, and optimization of cloud-based services (AWS, Azure, Google Cloud). Scalable storage and SaaS solutions tailored to your business needs.

Backup & Disaster Recovery

Automated backups with quick recovery times to ensure business continuity. Robust disaster recovery plans for minimal downtime in the event of an incident.

IT Helpdesk Services

24/7 access to a responsive, knowledgeable team for troubleshooting and support. Multi-channel support (email, phone, and chat) for fast resolutions.

Network Design & Management

Design and implementation of high-performing, secure networks. Ongoing management to maximize uptime and efficiency.

Strategic IT Consulting

Expert guidance on IT investments and strategy to align with business objectives. Roadmap development for scaling IT infrastructure as your business grows.

Hardware & Software Procurement

Access to the best deals on cutting-edge technology through our trusted vendor partnerships. Deployment and setup services to ensure a smooth transition.

Compliance & Regulatory Support

Assistance with GDPR, HIPAA, PCI-DSS, and other regulatory frameworks. Regular audits to ensure your IT infrastructure meets industry standards.

Frequently Asked Questions.

What are Managed IT Services?

Managed IT Services mean outsourcing your IT management and support to experts like 828, so your systems run smoothly while you focus on your business.

Do you offer 24/7 IT support?

Yes our team is available around the clock to resolve urgent issues and minimise downtime.

Can you work with our existing IT team?

Absolutely. We can complement your in-house staff, handle specific projects, or provide full-service support depending on your needs.

How do you ensure our data is secure?

We implement best-practice security protocols, backup solutions, and compliance standards to protect your sensitive information.

Can you help with cloud migration and support?

Yes we provide full cloud services, including migration, optimisation, and ongoing management for platforms like Microsoft 365 and Azure.

Why should my business choose 828 for IT management?

We provide proactive monitoring, fast response times, tailored solutions, and over a decade of industry expertise to keep your technology reliable and secure.

How do Managed IT Services save my business money?

By preventing issues before they happen, reducing downtime, and offering predictable monthly costs instead of unpredictable repair bills.

What types of businesses do you work with?

We support small to large businesses across industries such as professional services, retail, healthcare, construction, and more.

Will switching to 828’s Managed IT Services disrupt our operations?

Our onboarding process is designed to be seamless, with minimal to no disruption to your day-to-day work.

What’s included in your Managed IT Services package?

Our packages typically include 24/7 monitoring, helpdesk support, patch management, cybersecurity, backups, and regular IT strategy reviews.

Get a personal consultation.

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