Your Trusted Managed Service Provider (MSP) for Network Management & Monitoring
Frequently Asked Questions.
What is network management and monitoring?
Network management and monitoring involve tracking, maintaining, and optimising your IT network to ensure it runs securely, reliably, and efficiently.
How does 828 monitor my network?
We use advanced remote monitoring tools that track performance, detect anomalies, and alert our engineers in real-time so we can act before your business is impacted.
Do you offer 24/7 network monitoring?
Absolutely. Our systems run 24/7 with instant alerts to our team, ensuring your network stays secure and operational around the clock.
Will network monitoring slow down my systems?
No. Our monitoring tools run in the background without impacting your network speed or performance.
Is network monitoring secure?
Security is our top priority. Our tools use encrypted connections, and we follow strict protocols to ensure your data stays safe.
Why does my business need network monitoring?
Continuous monitoring detects issues before they become problems, reduces downtime, improves performance, and helps protect your business from cyber threats.
Can you monitor both wired and wireless networks?
Yes. We provide comprehensive monitoring for both wired and wireless environments, ensuring every device and connection is optimised.
How do you respond to network issues?
Our team responds immediately to alerts, remotely resolving most problems. For critical issues, we provide rapid on-site support to minimise downtime.
Can you provide reports on my network’s health?
Yes. We deliver detailed reports showing uptime, performance trends, security alerts, and recommendations for improvement.
Can network monitoring help prevent cyber attacks?
Yes. Early detection of unusual activity allows us to act quickly, reducing the risk of data breaches, malware infections, and other security threats.
